Sales & Ordering
Sales Representatives
NEW ENGLAND MID-ATLANTIC |
NORTHWEST |
SOUTHWEST Karen Winters WEST |
Gift Representatives
LoveCo Associates Taku Graphics robin@takugraphics.com Kathy@takugraphics.com Howard Friedlander |
Here After, Inc. Allan Vayle Enterprises pam@allanvayle.com Larry Miller and Associates |
Ruth Stein and Associates Diverse Marketing |
Ordering Information
Dates and prices are subject to change without notice. The prices listed are not intended to control retail prices. Orders are subject to acceptance and availability.
Freight:
All orders are shipped UPS unless customers specify otherwise.
Backorder Policy:
We are now automatically canceling backorders for fewer than 5 books. This will save on shipping costs while also helping to reduce our collective carbon footprint. We do put great emphasis upon minimizing backorders, and we will continue to do so. Of course, if a cancelled backorder item is essential to you, just let us know and we will work with you to make sure that you receive it in a timely manner.
Visit our website:
www.charlesbridge.com
Individuals:
Books may be ordered online at www.charlesbridge.com
To order via mail, send a check to:
Charlesbridge Publishing
85 Main Street
Watertown, MA 02472
Include 10% for shipping and
handling (minimum of $3.75). MA
residents please add 6.25% sales tax.
Customer service:
(617) 926-0329
(800) 225-3214
fax (617) 926-5720
fax (800) 926-5775
books@charlesbridge.com
Co-op Advertising:
We encourage participation in our convenient program. For details, please call:
(800) 225-3214, ext. 122
Return Policy:
Credit memos only (no cash refunds) will be issued for books returned in saleable condition after three months from invoice date, but not more than two years.
Please pack your returns very carefully to avoid damage during the shipping process.
Transportation charges on returns must be prepaid.
Please include invoice number and date. This will help expedite your credit.
Books that arrive in less than saleable condition will not be credited to customer’s account. No returns will be accepted for books purchased on a nonreturnable basis.
Please ship all returns to the following address:
Attn: Returns Department
Charlesbridge Publishing
117 Beaver Street
Waltham, MA 02452